Membership
Update & reactivate your account
Whether your details have changed or your account has gone dormant, getting back on track takes just a few steps.
Keep your details current
Up-to-date records help us serve you securely and reach you when it matters. Here’s how to update your information.
1
Update your contact details
Tell us about a change of address, phone number or email, in branch, or by submitting the Change of Details form.
2
Refresh your KYC & identification
Bring a valid photo ID, your TRN and recent proof of address so we can keep your Know-Your-Customer record current.
3
Review your beneficiaries
Update the nominee(s) on your accounts to make sure your wishes are on file.
What to bring
Valid government-issued photo ID
Taxpayer Registration Number (TRN)
Recent proof of address (within 3 months)
Completed update form
Visit any MCCU branch and a member representative will walk you through it. Bring your ID and TRN to save time.
